Privacy Policy

Last Updated On 12-May-2025

Effective Date 12-May-2025

This Privacy Policy describes the policies of Create Ed Ltd T/A Artful Awareness Academy, 5 South Gyle Crescent Lane, Scotland EH12 9EG, United Kingdom of Great Britain and Northern Ireland (the), email: artfulawarenessportal @ gmail.com, on the collection, use and disclosure of your information that we collect when you use our website (https://artfulawareness.thinkific.com ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service.

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page.

Information We Collect:

We will collect and process the following personal information about you:

Name

Address

Payment Info

How We Collect Your Information:

We collect/receive information about you in the following manner:

When a user fills up the registration form or otherwise submits personal information

Interacts with the website

From public sources

How We Use Your Information:

We will use the information that we collect about you for the following purposes:

Marketing/ Promotional

Creating user account

Customer feedback collection

Enforce T&C

Processing payment

Support

Targeted advertising

User to user comments

Dispute resolution

Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

How We Share Your Information:

We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below:

Ad service

Analytics

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

Online Course Delivery and Student Data

We use a third-party platform, Thinkific Labs Inc., to deliver our online courses. When you enroll in one of our courses, your personal data—such as your name, email address, course progress, and billing information—is collected and processed by Thinkific on our behalf.

Thinkific is our data processor under the UK General Data Protection Regulation (UK GDPR), and processes your personal data only as necessary to provide course access and related services, such as account management and technical support.

International Data Transfers

Thinkific is based in Canada, which is recognized by the UK government as providing an adequate level of data protection. Some of your personal data may also be transferred to and processed in the United States or other jurisdictions by Thinkific or its subprocessors (e.g., Amazon Web Services, Stripe, etc.).

These transfers are protected using the EU Standard Contractual Clauses (SCCs) and the UK International Data Transfer Addendum, which Thinkific incorporates into its Data Processing Addendum. This ensures your data is safeguarded in line with UK data protection standards.

Subprocessors

Thinkific uses carefully selected subprocessors to help deliver its services. You can view an up-to-date list of these subprocessors here: https://www.thinkific.com/thinkificsubprocessors/

Security and Compliance

Thinkific implements technical and organizational measures to protect your personal data, including encryption, access controls, and monitoring. More information is available in their Privacy Policy https://www.thinkific.com/privacy-policy/ and Data Processing Addendum https://www.thinkific.com/dpa/

Third-Party Data Processors

Email Marketing – Omnisend

We use Omnisend, a marketing automation platform, to manage email communications, including newsletters, product updates, and promotional campaigns.

Data processed: Name, email address, purchase history, and engagement data (e.g., opens, clicks).

Purpose: To deliver targeted and relevant marketing emails and improve customer experience.

Location: Omnisend is based in the EU (Lithuania) but may store and process data in other jurisdictions.

Compliance: Omnisend processes your data in accordance with the GDPR and uses Standard Contractual Clauses (SCCs) for any international data transfers.
For more details, please see Omnisend’s DPA.

Analytics & Advertising – Google

We use various Google services to understand website usage, improve our marketing efforts, and provide you with relevant advertisements.

Services used: Google Analytics, Google Ads, Google Tag Manager, Google reCAPTCHA.

Data processed: IP addresses, cookie identifiers, browsing behaviour, device/browser information.

Purpose: To analyse site traffic, measure ad effectiveness, and protect our forms from spam or abuse.

Location: Google may process your data in countries outside the UK/EU, including the United States.

Compliance: Google adheres to the GDPR via Standard Contractual Clauses (SCCs) and provides appropriate safeguards for data transfers.
Learn more at Google’s Data Processing Terms. https://business.safety.google/adsprocessorterms/

Advertising – Meta (Facebook & Instagram)

We use Meta Platforms for advertising and retargeting purposes, including the use of Facebook Pixel and Lead Ads.

Data processed: Facebook ID, browser and device information, user interactions, and ad engagement.

Purpose: To deliver personalized ads and measure ad performance on Facebook and Instagram.

Location: Meta processes data in the United States and other global locations.

Compliance: Meta uses Standard Contractual Clauses (SCCs) to safeguard personal data transfers outside the UK/EU.
More information is available in Meta’s Data Processing Terms https://www.facebook.com/legal/terms/dataprocessing

Third-Party Payment Services: Klarna & Clearpay

We offer Buy Now, Pay Later (BNPL) payment options through third-party providers such as Klarna and Clearpay (Afterpay).

When you select one of these payment methods at checkout, your personal data (such as contact details, order details, and billing address) will be shared with the chosen provider to assess eligibility, facilitate the payment process, and comply with their legal obligations.

Each provider acts as a separate data controller when handling your personal data for their own purposes. For more information on how these providers process your data, please refer to their respective privacy notices:

Klarna: https://www.klarna.com/uk/privacy-notice/

Clearpay (Afterpay): https://www.clearpay.co.uk/en-GB/privacy-policy

We encourage you to review their privacy policies before choosing these options at checkout.

International Data Transfers

Some of the third-party service providers we use (such as Omnisend, Google, and Meta) may transfer and process your personal data outside of the UK and European Economic Area (EEA), including to the United States.

Where such transfers occur, we ensure that appropriate safeguards are in place to protect your personal data. These safeguards include:

The use of Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO) and/or the European Commission.

Ensuring that service providers have appropriate technical and organizational measures to protect your data.

Ongoing monitoring of the legal environment for international data transfers.

By using our services, you acknowledge that your personal data may be transferred and processed in jurisdictions outside the UK/EEA in accordance with applicable data protection laws.

Retention Of Your Information:

We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

Your Rights:

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at artfulawarenessportal @ gmail.com. We will respond to your request in accordance with applicable law.

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at artfulawarenessportal @ gmail.com.

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

Cookies Etc.

To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy https://artfulawareness.thinkific.com/pages/cookie-policy.

Security:

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

Third Party Links & Use Of Your Information:

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Grievance / Data Protection Officer:

If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Create Ed Ltd T/A Artful Awareness Academy, 5 South Gyle Crescent Lane, email: artfulawarenessportal @ gmail.com. We will address your concerns in accordance with applicable law.